AltaMed Foundation

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Mari and Maria community health worker

Changing Lives, One Home Visit at a Time: AltaMed's Enhanced Care Management in Action

Through AltaMed's Enhanced Care Management program, Mari was connected with community health worker Maria Sánchez, who helps patients with complex medical needs navigate the health care system and build healthier, more stable lives from home.

Mari and Maria during a home visit

Balancing her chronic health problems with the endless demands of home life drove Mari into a deep depression. Through AltaMed's Enhanced Care Management program, Mari was connected with community health worker Maria Sánchez, who helps patients with complex medical needs access the medical care and social support they deserve.

I stopped taking care of my grandson, and I stopped going to the park to exercise. I felt frustrated; I felt depressed.

Mari

Finding a Friend and an Advocate

When Maria Sánchez first came into Mari's home, it felt like a visit from an old friend. CHWs like Maria Sánchez are frontline workers and trusted members of the community who offer patients with complex medical, behavioral, and social needs a steady shoulder to lean on.

Maria has a special way of making her patients feel safe and heard. I feel comfortable confiding in her and know she will help me with anything I need.

Mari

I have realized that I must prioritize my well-being, because if I am not in good health, how can I effectively care for my family?

Mari

A Path Toward Excellent Health

Today, Mari is much more comfortable scheduling appointments with her doctors and arranging transportation to the AltaMed clinic. Now, her entire family, including her husband, daughter, and son, are patients at AltaMed.

Mari successfully completed all of her behavioral health sessions and has shown significant growth in managing her overall health. This level of independence is a major step forward for her.

Maria Sánchez

Community Health Worker

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